Improved cybersecurity helps paper manufacturer extend control system lifespan

A leading paper and packaging design and production company were looking to improve their outdated and vulnerable production control systems. They commissioned a full OT security risk assessment for their paper mills and distribution facilities before investing in such a large upgrade. The aim was to establish and deploy comprehensive OT network visibility, implement tighter network protections and segmentations, in addition to safeguarding their vulnerable control systems.  

Challenges 

Whilst fully aware that their paper mills had outdated control systems and existing system vulnerabilities, the risk assessment also uncovered other issues that the customer was not even aware of: 

  • Inconsistencies and misconfigurations across the OT networks. 
  • A large number of non-business devices such as Amazon Fire TV sticks, Rokus, and other personal wireless systems connected to the production networks, adding unnecessary risks. 
  • A high volume of external network traffic to and from foreign IP domains. 
  • The use of insecure protocols, including Remote Desktop Protocol (RDP). 

 Solution 

Based on the findings of the risk assessment, the customer decided on a more comprehensive cybersecurity solution rather than an upgrade to their existing system. They selected an OT cybersecurity platform and managed services for two of their paper mills and a number of their distribution facilities, with a plan for future deployment to the remainder of their operational facilities later on. 

Results 

The customer is committed to operational excellence, environmental responsibility and exceptional customer service, and with their new solution in place they are now able to: 

  • Protect critical control systems equipment. 
  • Maintain 24/7 visibility and cybersecurity monitoring of their operational networks. 
  • Prevent unauthorised internal network traffic and prevent unknown and unauthorised external connections to and from foreign IP domains. 
  • Immediately identify, investigate and respond to risks. 

Contact Trinity OT today to find out more about this capability and what your business needs to do to stay protected.

info@trinity-ot.com
+44 (0) 203 535 5961